Hey there everyone.
I wanted to get out some information on the current status of the compensation grants from the Server Evolutions, since there are quite a number of questions still popping up.
There are a number of different packs that fall under this, and I’ll go through all of them.
Server Evolution Character Giftpack – This is a direct grant to the mail of characters of level 15+, or owned land, that were on a server affected by the Evolutions. The grants have completed being sent out to NA characters, EU is still in the process of being granted.
Server Evolution Account Giftpack – This grant is available for players to claim directly through the website, and was granted once per account to accounts with a level 50+ character, or those that owned land, at the time of the evolution. This grant has been completed.
Server Evolution Celebration Giftpack – This grant is available for players to claim directly through the website, and applied to all accounts that had a level 15+ character, or owned land, at the time of the evolution, including those on Fresh Start servers. This is also one per account, and the grant has been completed.
Homecoming Warrior Giftpack – This is available once to all accounts, and claimed directly through the website.
Abyssal Skill Compensation – This grant is currently being worked on and will be granted as soon as we have completed the background work required for this. This will be mailed directly to characters, and due to this may take some time to complete.
We have seen reports of players not receiving compensation packs that they should have qualified for, specifically the account based ones, and are investigating that currently to identify the issue. Once we have, we will catch up any of those accounts that may have been affected.