The ArcheAge team will be out of the office on holiday break from December 23rd through January 1st. We will return January 2nd. During that time there will be limited interaction with the team. Support will remain the same with the exception of Christmas Eve, Christmas day, and New Years Eve/Day, though even then there will be active support team members.
Muzzy will still be checking in from time to time in the forums, reddit, and discord channels.
We wish you a safe and happy holiday!
– The ArcheAge Team